In the efforts to know your customers better, you’ve more than likely encountered the term reverse phone lookup and wondered what it is. Well, that’s expected since most people are more familiar with the normal phone lookup process that just verifies or validates a phone number. The good thing is you can use both processes to ensure your contact databases are as complete as they can be.
So What’s a Reverse Phone Lookup API?
A reverse phone lookup API is a service that allows you to uncover more details about a phone number. Some of the extra details include a user’s physical address, their social profiles, work information, and a lot more! Of course, the amount of information a reverse phone lookup API uncovers will change from one tool to the next.
Either way, a top-of-the-class tool like the reverse phone number lookup API by Trestle will always come in handy whether you want to know your customers better or reduce your exposure to fraud.
Benefits of a Reverse Phone Lookup API
Here’s why you need a reverse phone lookup API for your business:
1. To Enhance Customer Verification
One of the leading reasons to implement a reverse phone lookup in any business is to ensure your customers are really who they say they are. Any business owner knows the importance of ensuring they are dealing with legitimate individuals. Therefore, cross-referencing phone numbers and enriching them helps confirm your customers’ identities and build fuller customer profiles.
2. Boost Customer Experience
Nothing sets you up better for more fulfilling relationships with your customers like knowing their needs before they express them.
A reverse phone lookup API can facilitate this, but how? Say, for instance, you find a customer’s social profile and it gives you a summary of their interests and needs. This automatically places you in an appropriate position to serve them better.
What’s more, some customers will make this information available on caller ID applications when they fill out the summary part.
3. Fraud Prevention
This one’s quite close to the first point. When your cross-reference phone numbers with existing databases, it’s way easier to identify numbers that have been blacklisted due to fraud. Not only that, but it also becomes easier to identify patterns that are commonly associated with fraud such as changing numbers too frequently.
Therefore, a reverse phone lookup API can be your proactive solution to mitigating the risks of fraudulent transactions and interactions.
4. Reconnect With Your Former Customers
Lost some customers who you feel are worth reconnecting with? Sometimes customers change their numbers but may not remember to update the information across all platforms that they have registered with. This makes it more likely they will miss your marketing messages and any offers you send to their phone numbers.
You can, therefore, use a reverse phone API to get their new numbers and other updated or missing details.
5. Better Lead Qualification
Sales teams often have to go through cumbersome manual processes to obtain information on potential clients. This is something you can solve with a reverse phone lookup API. Since this is an automated tool that searches for as many details about the owner of a phone number as it can, you will have sufficient information to decide whether a potential client is worth adding to your contact database.
Advance With Trestle
You can do a lot to enhance your business’s operations, but utilising tools that reveal more about your customers leads the way. When you leverage the power of data, you will know your customers and prospects better so you can attract them easily and serve them more effectively.
Trestle specialises in the phone number field. So whether you’re looking for an effective phone number validation, verification, or reverse lookup tool, a simple visit to trestleiq.com will get you started on a journey to success!
